Frequently asked questions
QUESTION:
WHAT IS YOUR BOOKING PROCESS?
ANSWER:
Once we have had an initial discussion and chatted all about the upcoming date you are looking to book, a signed contract is required to officially book and hold any dates. Three months before your wedding date, a 50% initial payment is due.
QUESTION:
do you offer discounts?
ANSWER:
Yes I do! Please refer to my pricing page to see if you’re eligible for a discount. I also have a referral program for my past clients that is also on the bottom of the pricing page.
QUESTION:
HOW MANY IMAGES WILL WE RECEIVE?
ANSWER:
Depending on the type of session you choose, I send about 25 - 50 photos per hour for normal sessions and around 50 - 70 photos per hour for weddings to my clients.
QUESTION:
How/when will I receive my photos?
ANSWER:
For hourly sessions, photos will arrive within 1 - 2 weeks. For weddings and elopements, the images will be available in 3 - 4 weeks through a private online gallery.
QUESTION:
How do you store our images and for how long?
ANSWER:
I store all of your images on an external hard drive. I’ll keep the images on the hard drive for 1 year after the gallery is delivered. For online galleries, I typically have the images up for 90 days for you to view and download. Therefore, it is important that you download all the photos as soon as possible. I suggest backing up all of your images on an external hard drive or cloud service immediately upon arrival.
QUESTION:
Do you give RAW unedited digital files?
ANSWER:
I do not. Post-processing your images after your wedding or session is one of the most important parts of the overall experience. It’s where all the magic happens. As photographers, we want to make sure that you only receive the best of the best. Therefore I only provide the final edited images in your online gallery.
QUESTION:
Do you retouch your photos?
ANSWER:
I firmly believe in “less is more.” I always try to photograph my clients as naturally as possible while conveying the emotions that were felt at that moment. While I do not airbrush any photos, I can get rid of any pimples or distractions in the background. If you’re self-conscious about something, please let me know as I’ll be extra aware of that while I’m posing you. Additional or complex retouching services are available for extra costs. Please contact me for rates.
QUESTION:
Do you pose and direct us? Or are you more documentary style?
ANSWER:
I do a little bit of both! There will be certain parts of the day where I can give you directions to help you and your partner feel more relaxed and comfortable in front of the camera such as sunset couple portraits. Other times, I simply document moments as they happen such as the first look. The unplanned moments are usually the best!
QUESTION:
Do you travel? How do travel expenses work?
ANSWER:
Of course! Traveling is one of my favorite things and I get so much inspiration from seeing beautiful places. Costs for travel vary depending on location, but if it is outside of California, I add on the airfare/mileage as well as accommodation to your package.